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Titan Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.898% Positive (52 reviews)

Ratings based on data collected by third party reviewing platform.

5
87%
4
12%
3
2%
2
0%
1
0%
Filtered by
5 star (45 reviews)
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Latest Titan Direct customer service reviews

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Excellent

Trusted Customer
21 March 2018 08:49

'Aaa'

Very good

Thank you very much for the fantastic 5 star review of our service.

Very good /8@)494,+_4')8-8-4594,(%)

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Excellent

Alice Kirby
19 March 2018 08:28

'Very good'

Yes would do

Thank you very much for the great review.

Excellent

Paul Davies
13 February 2018 04:54

'Ease of use, fast service'

I only wanted one chair for my son, and had hunted around. Was surprised to find such low quality combined with high prices at the most obvious places. Also, lack of basic useful info - e.g. size! My Google search led me to Titan's website which gave very clear information about various styles and sizes, and a breakdown of cost plus expected delivery time. Wish I'd tried here first.

Thank you for your really great review of our service and easy to use website, we appreciate your fantastic comments very much.

Perfect for the price, and well packaged.

Thank you for the 5 star review of the Titan 4 leg classroom chair.

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Excellent

janet carter
6 February 2018 07:56

'Excellent service'

I ordered a chair for my grandson and I realised that I wouldn’t be able to do express delivery.I telephoned to ask if there was a chance I could have it in time for my grandsons birthday.A pleasant extremely helpful young lady pulled out all the stops and the chair arrived on time and well boxed. I was very grateful for the service and product.

Thank you very much for the really great review and kind comments, it is very much appreciated.

Excellent

Kevin Hamlin
13 December 2017 07:32

Super efficient service, friendly staff, and good delivery time

Thank you very much for the really fantastic review of our service and delivery.

Lovely robust comfortable classroom chairs.. Titan one piece

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Excellent

Trusted Customer
27 November 2017 09:23

'Good product, good price, good service!'

Delivery came exactly when expected and goods delivered in perfect condition.

Thank you for the really great feedback, it is very much appreciated.

Excellent

Nick Yap
16 October 2017 14:24

Very quick service, amazing product

Thank you very much for reviewing our service as excellent, we appreciate the great feedback.

Best chair I have ever used in my life

Fantastic, thank you for the review.

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Excellent

Mary, London
9 October 2017 12:25

'Great studying desk'

It is a great desk which is beyond my expectation.Did it's job well!!! Would gladly recommend it!!!

That is really fantastic to hear, thank you for taking the time to leave such great feedback.

Excellent

Trusted Customer
11 August 2017 07:41

'Excellent service and products, will use again.'

Service excellent, prompt delivery and very easy to change the delivery date (by speaking to an actual person! So unusual nowadays!) Chair great, sturdy, comfortable and easy to get the right size as clear measurements on website.

Thank you very much for the really great review, we really appreciate your fantastic comments.

Sturdy, comfortable, colour true to the online description

That is great to hear, thank you.

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Excellent

Trusted Customer
10 June 2017 09:20

'Speedy service with good communication'

I was informed exactly when my order would arrive and it arrived on time! I was even called when it arrived.

Thank you for taking the time to review us as excellent and for your really great comments regarding our service.

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