Titan Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Titan Direct customer service reviews
Thomas Brownlie
9 June 2019 11:01
'Disappointing'
Poor delivery service.
Thank you for taking the time to leave your review.
I am very sorry that you are disappointed in the kerb side delivery that you received and I understand your frustration that we are only able to offer this service.
We do clearly state in our terms and conditions and in our confirmation emails that our delivery drivers are only able to offer kerb side delivery so as to avoid any confusion and disappointment providing complete transparency.
Titan Premium MDF Folding Exam Desk - Beech
Poorly finished product. Deliverer wanted to leave products at front of building. Our office is on 4th floor. Persuaded to use lift but refused to take inside office.