Titan Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

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4.898% Positive (52 reviews)

Ratings based on data collected by third party reviewing platform.

5		87%
4		12%
3		2%
2		0%
1		0%

Latest Titan Direct customer service reviews

Excellent

Janice Legrain
9 July 2018 07:27

'Prompt and speedy'

Prompt and speedy service and delivery. Would definitely be happy to purchase from this company again.

That is really great, thank you for the fantastic review of our service.

Excellent

DENISE WARD, Coventry
24 June 2018 10:33

'Excellent company'

I cannot fault my experience with Titan Direct from placing my order to the delivery of it. The chairs are of excellent quality, really sturdy and they arrived well packaged within a few days of my order. I would certainly use this company again and would highly recommend them to anyone.

That is really brilliant to hear, thank you for your great comments and recommendation to others.

Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height

I bought these chairs for my 5 grandchildren for when they visit. I found it really difficult to source chairs of the right size and as these are chairs ordered by schools they are totally fit for purpose, really sturdy in a range of colours and will last for years. I and they are absolutely delighted with them.

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Excellent

william brennand
9 June 2018 22:00

'A good saw but not in the wind'

The saw and the stand came on time without any hassle but the Titan saw I had

previously for some reason burst into flames I put it down to sawing on a windy

day and the sawdust catching fire on a hot blade, but I have bought another

Titan saw.

Excellent

Trusted Customer
4 May 2018 08:08

'Lovely chairs excellent quality .'

Very swift delivery and arrived on the communicated day , in good condition.Titan appear to be the only firm to offer chairs in all sizes for children and Titan Direct were able to deliver the small quantity I wanted , unlike most companies.
My only reservation was that there was no way of telling at what time my delivery was being made and tracking would have been helpful.

Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height

Sturdy , excellent quality, lovely bright colours.

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Excellent

Trusted Customer
21 March 2018 08:49

'Aaa'

Very good

Thank you very much for the fantastic 5 star review of our service.

Titan One Piece Classroom Chair - (3-4 Years) 260mm Seat Height

Very good /8@)494,+_4')8-8-4594,(%)

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Excellent

Alice Kirby
19 March 2018 08:28

'Very good'

Yes would do

Thank you very much for the great review.

Excellent

Paul Davies
13 February 2018 04:54

'Ease of use, fast service'

I only wanted one chair for my son, and had hunted around. Was surprised to find such low quality combined with high prices at the most obvious places. Also, lack of basic useful info - e.g. size! My Google search led me to Titan's website which gave very clear information about various styles and sizes, and a breakdown of cost plus expected delivery time. Wish I'd tried here first.

Thank you for your really great review of our service and easy to use website, we appreciate your fantastic comments very much.

Titan 4 Leg Classroom Chair - (6-8 Years) 350mm Seat Height

Perfect for the price, and well packaged.

Thank you for the 5 star review of the Titan 4 leg classroom chair.

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Excellent

janet carter
6 February 2018 07:56

'Excellent service'

I ordered a chair for my grandson and I realised that I wouldn’t be able to do express delivery.I telephoned to ask if there was a chance I could have it in time for my grandsons birthday.A pleasant extremely helpful young lady pulled out all the stops and the chair arrived on time and well boxed. I was very grateful for the service and product.

Thank you very much for the really great review and kind comments, it is very much appreciated.

Good

Alison Jackson, wells ba5
7 January 2018 12:36

very prompt

Brilliant, thank you for the great review.