Titan Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 86% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 0% |
Latest Titan Direct customer service reviews
Frank Rossiter, Tunbridge Wells
28 April 2021 18:24
'Great product'
Arrived on time very easy purchasing process. Well pleased
Thank you very much for the really great all-round review.
Titan One Piece Classroom Chair - (14+ Years) 460mm Seat Height
Great product, all weather proof, leave them in the garden, hose them clean. I've used these for years at work and decided to get my own at home. Very pleased.
Trusted Customer
28 January 2020 08:29
'Excellent service again'
This is the second time that I have orders chairs for my grandchildren for Titan Direct , the ordering process is simple and they arrived in the timescale indicated well packaged and brought to my door by a very pleasant delivery driver.
Titan One Piece Classroom Chair - (11-14 Years) 430mm Seat Height
Wonderful sturdy chairs in a great range of colours.
Daniel Chillingworth
3 January 2020 08:16
Excellent service, very helpful on the phone and order arrived very quickly.
Thank you very much for the great review of our helpful service.
Titan Economy MDF Folding Exam Desk - Beech
1 desk was slightly damaged in transit but we’ve still been able to use it, again quick turn around on ordering and we got them all in time for the event. Thanks
Titan One Piece Classroom Chair - (14+ Years) 460mm Seat Height
All as ordered first class service and product
Trusted Customer
5 July 2019 08:54
Quick service
Thank you very much for the really great review of our quick service and your fantastic new Titan One Piece chairs.
Titan One Piece Classroom Chair - (4-6 Years) 310mm Seat Height
Same as above . Teachers also loved them
Titan One Piece Classroom Chair - (6-8 Years) 350mm Seat Height
The children loved them and it make the classroom colourful
Thomas Brownlie
9 June 2019 11:01
'Disappointing'
Poor delivery service.
Thank you for taking the time to leave your review.
I am very sorry that you are disappointed in the kerb side delivery that you received and I understand your frustration that we are only able to offer this service.
We do clearly state in our terms and conditions and in our confirmation emails that our delivery drivers are only able to offer kerb side delivery so as to avoid any confusion and disappointment providing complete transparency.
Titan Premium MDF Folding Exam Desk - Beech
Poorly finished product. Deliverer wanted to leave products at front of building. Our office is on 4th floor. Persuaded to use lift but refused to take inside office.
Trusted Customer
19 May 2019 08:16
'Very easy to order from'
Very efficient, easy to order and informative during delivery period. Second time we have used Titan direct and would strongly recommend
Thank you very much for the great review and recommendation.
Titan One Piece Classroom Chair - (14+ Years) 460mm Seat Height
Perfect for use in our use in our canoeing centre, light and strong.
Steven Kang
4 October 2018 14:16
Prompt delivery, great product
Thank you for taking the time to review us, we appreciate it very much.
Titan Premium MDF Folding Exam Desk - Beech
Great product at a great price
Mahnaz Kamran
14 August 2018 18:29
'Good quality, sturdy chairs that are safe for small children'
Really good value for money.
Fantastic to hear, thank you for the great review.
Titan One Piece Classroom Chair - (3-4 Years) 260mm Seat Height
Received them promptly. Very good service.
Michael Small
2 August 2018 08:25
'Very good all round'
Avery straight forward ordering service. The chairs are excellent and I would definately recommend them.
Brilliant to hear, thank you for the great review of both our service and your new Titan chairs.
Janice Legrain
9 July 2018 07:27
'Prompt and speedy'
Prompt and speedy service and delivery. Would definitely be happy to purchase from this company again.
That is really great, thank you for the fantastic review of our service.